Last Updated: [11-10-2023]

At [DB Converge] ("we," "our," or "us"), we appreciate your support and contributions to the causes you care about. We understand that there may be instances when you wish to request a refund. This Refund Policy outlines our guidelines for refunds of donations made through our platform.

1. Eligibility for Refunds

Donation Refunds: We generally do not offer refunds on donations. Once a donation is made, it is considered final and non-refundable.

Technical Errors: In the event of a technical error on our platform resulting in an unintended donation, please contact us immediately to request a refund.

Unauthorized Transactions: If you believe there has been an unauthorized transaction on your account, please contact us to report the issue.

2. How to Request a Refund

To request a refund, please contact us through our designated support channels, providing the necessary information to process your request.

3. Refund Process

Donation Errors: In cases of unintended donations due to a technical error on our platform, we will investigate the issue and, if appropriate, refund the donation amount to the original payment method.

Unauthorized Transactions: For unauthorized transactions, we will investigate the claim and refund the amount if it is found to be unauthorized.

4. Contact Us

If you have any questions or concerns regarding our Refund Policy, please contact us at [Contact Information].

Please adapt this template to suit your specific platform's refund policy. Make sure it complies with applicable laws and regulations. It's advisable to have legal counsel review your refund policy to ensure it aligns with best practices and legal requirements.